Predict incidents before they happen

An Architecture-First Approach to SolarWinds for IT teams who want early warning signals instead of unexpected incidents.

Book a SolarWinds review

AU & NZ Partner of the Year 2025

An example of a dashboard of an IT system showing overall health, number of daily alerts, number of licenses, services that are online, system up time and compliance badges.

Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts

Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts

Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts
Consolidated 6 tools into 1, removing team silos and reducing MTTD & MTTR
Avoided millions in equipment failure loses using custom polling metrics
Reduced 5,025 active alerts to 14 actionable alerts

If you’re an IT leader and you say yes to any of the following...

Your team keeps cleaning up alerts and tweaking thresholds, but they're still overwhelmed in noise.

You’re stuck with blind spots that only reveal themselves when an incident happens by surprise.

You're tired of explaining to your executives why SolarWinds didn't warn your team sooner.

Then what follows was built just for you.

You wanted SolarWinds to give you real visibility.

A system that shows you what’s coming.

So you installed it, pulled in devices, turned on alerts, and tuned things as issues came up - hoping each incident would finally make the next one clearer.

But instead of clarity, you get chaos.

Thousands of alerts, almost none actionable.

And that’s not a failure of the tool. Or the tuning.

It’s a setup problem.

It’s when you use a Device-First Approach, where SolarWinds is built by adding devices instead of designing the data architecture it actually depends on.

SolarWinds can’t group devices coherently and can’t prioritise what truly matters.

Which leaves teams stuck with partial visibility in a constant state of Unpredictable Incidents.

Slow detection. Slow recovery.

And every outage becomes another round of scrambling, explaining, and apologising.

The way out?

An Architecture-First Approach, when you structure SolarWinds around business needs.

“…beyond expectations and ahead of time…”

“In our hour of need, Intrepid answered the call for an urgent business requirement delivering beyond expectations and ahead of time. They’ve since been adopted as a strategic partner across multiple SolarWinds platforms providing valuable insight and expertise supporting our ITOM strategy.”

Mick Carthey

Enterprise Monitoring Manager

Our 5 step Architecture-First Approach

An example of what a SolarWinds review will find regarding applications, databases, infrastructure, networds, users, and other things.

Review

We start with a free review to see how your SolarWinds is performing and how mature your setup is. It’s a quick way to find your critical issues and big opportunities.

Audit

We run a full audit to uncover how SolarWinds is performing, what it’s monitoring, and what insights and alerts are being created. You’ll get a detailed picture of all issues and opportunities.

An example graph of system up time and a remediation roadmap

Remediate

We fix setup issues, correct system errors, and align SolarWinds with your business needs. This makes sure it gives you the right insights and actually helps your team.

Optimise

We fine-tune SolarWinds to give deeper insights and better alerts. This helps your team solve problems faster, improve service levels, and get more value from your data.

An example graph of an IT system's top 10 services by number traced requests and daily alerts.

Maintain

Our ongoing support keeps your SolarWinds setup up to date and working well with your constantly changing business, so it’s always delivering the most value at the lowest cost.

Our average SolarWinds review finds 3 critical issues, 6 warnings, and 4 opportunities.

Book a free review

How we maximise your SolarWinds ROI

An example of an IT system information showing the overall health and the optimisation roadmap.

Cut the grunt work from your IT teams

Tune SolarWinds to cut down noise (like too many alerts), highlight what matters, and give your team their time back.

Get data you can trust and act on

Find and track what matters, break down silos, and give every team a reliable, full-picture view.

Shrink your server and software costs

Optimise SolarWinds to reduce server costs, trim unused user licenses, and replace other tools with native SolarWinds features.

Boost security, stability, and compliance

Lock down vulnerabilities, prevent incidents & outages, and meet compliance frameworks with confidence.

Clear priorities. Fixed outcomes. Faster results.

After reviewing your SolarWinds setup, we’ll help you prioritise high-impact work and deliver it in small, outcome-driven projects with fixed prices, not hourly rates.

Get faster results by doing things in the right order

We reduce your risk and deliver results sooner by breaking the work into smaller, prioritised projects based on highest impact.

Get faster results by doing things in the right order

We reduce your risk and deliver results sooner by breaking the work into smaller, prioritised projects based on highest impact.

Know exactly what you'll get and what it’ll cost

We charge fixed prices for fixed outcomes to avoid conflicts of interest and give you clarity on costs and deliverables.

Know exactly what you'll get and what it’ll cost

We charge fixed prices for fixed outcomes to avoid conflicts of interest and give you clarity on costs and deliverables.

Get expert advice to avoid future problems

We bring more than hands-on help. We guide you on what to prioritise and how to get it done, so you avoid future headaches.

Get expert advice to avoid future problems

We bring more than hands-on help. We guide you on what to prioritise and how to get it done, so you avoid future headaches.

“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager

“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager

“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager
“…helped us deliver the right solutions the right way…”
"Intrepid provided an exceptional vendor engagement throughout our journey. Working with a partner that understands both the technical and cultural side of implementations is invaluable, and Intrepid demonstrated just that. Their expertise, professionalism, and collaborative approach made a real difference in ensuring the entire team can deliver the right solutions in the right way for the business."
Drew Gipp
Senior Project Manager
“…delivered a high-performing SolarWinds platform…”
"Intrepid exhibited a high level of professionalism and successfully delivered our SolarWinds project within the allocated time and budget. Through their consultative approach to project management and exceptional technical expertise, they delivered a robust and high-performing SolarWinds platform that has become an essential tool in our daily operations."
Brett Barker
ICT Network Manager
"…made a complicated business need, very easy...”
“Working with Intrepid Solutions Australia to develop and deliver a bespoke training program to a geographically dispersed team of various skill levels has been exceptional. My thanks to the Intrepid team for making a complicated business need, very easy and cost effective.”
Katrina Newton
GC DPT Manager